Help & Support

FAQS

How do I customize my item?
Click here to watch a tutorial.

How can I Track My Order?
Contact your sales rep for a tracking number or log into your account.

What are your Shipping Costs & Delivery Schedule?
Varies by what is ordered and method of shipment desired.  You can get an estimate via our online ordering system.  Delivery is normal business days: Monday - Friday, 8:00 AM - 9:00 PM (EST), excluding federal holidays within the United States.

Do you Ship Internationally?
Yes, we ship international. Unfortunately, we are unable to accept credit cards outside of the US.  Contact us to discuss optional payment methods.

Can I place an order if I live in Canada?
Yes, we accept orders from Canada.

How do I Return or Exchange an item?
Contact us for information.

How do I find a product on your site?
We have a keyword search on our website.

What do I do if I can't remember My Password?
Click here to recover your account